Operations Manager
Anna Hoy, Operations Manager, designs and maintains key internal processes to enhance quality and efficiency. She provides unit-wide support for procurement, finance, event planning, communications, and customer service. Anna brings over a decade of experience in non-profit and public service.
She joined ACR after five years with the City of Greensboro (North Carolina) where she led evidence-based quality improvement for the City’s largest youth-serving program, advised youth-led leadership development programs, coordinated internship and volunteer opportunities, and facilitated the development and implementation of an annual marketing plan. While with United Way of Greater Greensboro, she held progressively responsible roles including administrative support for two departments and four volunteer committees, digital communications specialist, and manager of advocacy and communications. Anna has played key leadership roles in community initiatives for school safety, civic leadership development, infant-maternal public health, and early childhood environmental education/local food access. She holds a Bachelor of Science with a dual major in Organizational Development and Child Studies from Vanderbilt University and a Master’s in Public Affairs from University of North Carolina Greensboro.
